Dish Network 123698 User's Guide download pdf (Page 82)

Page 77

Limited Warranty

Page 77

Advance Exchange Program

The Advance Exchange Program allows you to have replacement equipment

shipped immediately to you (depending upon where you live, it could take three to

five business days). Along with replacement equipment, you will receive a prepaid

shipping label and instructions on how to return the defective equipment.

The shipping charge, for receiving replacement equipment and returning the

defective equipment, is a one-time fee based on EchoStar's competitive bulk

shipping rates (additional charges may apply outside of the continental US). This

fee will be charged to your billing account or your valid credit card.

If you do not ship the defective equipment to EchoStar within ten days after

receiving the replacement, your billing account or credit card will be charged the

market price of the replacement. If you return the defective equipment after ten

days, you will receive a full refund less an administrative fee.

If your equipment is out of warranty and can be repaired your billing account or

credit card will be charged the standard repair fee for the replacement. If damage

to the defective equipment is found, which EchoStar in its sole discretion

determines has voided the warranty, or makes the equipment unrepairable, billing

account or credit card will be charged the market price of the replacement.

Post Receipt Exchange Program

You may choose to ship the equipment to us at your cost. To provide faster service,

upon receipt of your equipment you will be shipped a replacement. Your original

equipment will not be available for return.

The equipment you return will be checked to verify whether it is covered under

this warranty. If the defective equipment is covered under this warranty, it will be

replaced and shipped back to you at no additional cost (additional charges may

apply outside of the continental US).

If your equipment is out of warranty and can be repaired your billing account or

credit card will be charged the standard repair fee for the replacement. If damage

to the defective equipment is found, which EchoStar in its sole discretion

determines has voided the warranty, or makes the equipment unrepairable, your

billing account or credit card will be charged the market price of the replacement.

Accessory Warranty

An accessory is any DISH Network branded equipment, displaying the DISH

Network logo, excluding the receiver, cables and hookups, and non-mechanical

components. A one-year warranty becomes effective upon the activation of the

DISH system or date of purchase, if bought separately. A proof of purchase is

required to verify the purchase date. If an accessory has an expired warranty, no

exchange will be issued. You may purchase replacement accessories from DISH

Network or your local retailer.

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Dish Network 123698 User's Guide Page 82