Dish Network 138410 User's Guide

Safety SymbolsYou must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these p

Page 5Page 5Quick Tour of the MenusQuick Tour of the MenusThis tour guides you quickly through the basic features available through the Main Menu. See

Page 111Residential Customer AgreementD. Ordering Pay Per View. You may order DISH Network pay-per-view Services byusing your on-screen Program Guide

Appendix Page 112I. Fees for Receivers that Independently Support Multiple Televisions. Additionalfees may apply for a receiver which supports indepe

Page 113Residential Customer AgreementF. In addition to the amounts due for Services, you agree to pay the fees referencedbelow ("Fees") whe

Appendix Page 114Corporation, the corporate parent of DISH Network and any tampering or otherunauthorized modification to the Smart Card is strictly p

Page 115Residential Customer Agreement7. LIMITATION OF OUR LIABILITYA. WE WILL NOT BE LIABLE FOR ANY INTERRUPTIONS IN SERVICE ORLIABLE FOR ANY DELAY O

Appendix Page 116Staying LegalTitle 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this receiver to enable it to

Page 117FCC Compliancecompany will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical,

Appendix Page 118Notes

Page 99IndexAAdd Local Off-Air ChannelsAnalog 27Digital 26Advanced Features 61Automatic Event Timer 46BBack Panel, Receiver 13Banner, Browse 40Browse

Page 100QQAM Installations 76Quick Start Guide 3Quick Tour of the Menus 5RRain and Snow Fade 9Rating (Content) Code Locks 55ReceiverBack Panel 13Front

Page 6Chapter 1Introduction4. Press the 2 button to select the Themes and Search option on the Main Menu. Use this menu to search for programming by T

138410Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get

Page 7Page 7Quick Tour of the Menus8. Press the 5 button to select the Locks option on the Main Menu. This menu allow you to apply password-protected

Page 8Chapter 1Introduction12. Press the 7 button to select the Timers option on the Main Menu. This screen is used for creating and changing timers u

Page 9Page 9About Satellite Television16. Press the 9 button to select dish home Interactive TV. You can order chan-nels, check the news, and even pla

Page 10Chapter 1IntroductionSolar InterferenceTwice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This

Page 11Chapter 2Receiver Description and InstallationReceiver Front PanelSmart Card DoorBehind this door is a slot for a future smart card. No smart c

Page 12Chapter 2Receiver Description and InstallationSystem Info ButtonPress the SYSTEM INFO button to open the System Info screen.Cancel ButtonPress

Page 13Receiver Back Panel ConnectionsReceiver Back Panel ConnectionsTighten the connections by hand only. If you use a wrench you might over-tighten

Page 14Chapter 2Receiver Description and InstallationPhono (RCA) Audio and Video OutputsTwo sets of color coded RCA A/V OUTPUT connectors provide good

Page iContentsSafety Instructions...iiiChapter 1 - Introduction...

Page 15The Remote ControlTelephone JackConnect a telephone cable with a standard RJ-11 telephone connector to the receiver here, and then connect the

Page 16Chapter 2Receiver Description and InstallationRemote Control BatteriesThe remote control comes with AAA batteries, which need to be installed w

Page 17Remote Control SettingsRemote Control SettingsChange the AddressWhen you receive your system, your remote control and receiver have been set to

Page 18Chapter 2Receiver Description and InstallationUHF Remote Control AntennaAttach a UHF Remote Control AntennaAttach the UHF remote control antenn

Page 19UHF Remote Control AntennaAdd a UHF AttenuatorStray UHF signals can block signals from the remote control to the receiver. To prevent blocks, y

Page 20Chapter 2Receiver Description and InstallationInstalling the ReceiverThis section guides you through the installation of your new satellite rec

Page 21Installing the Receiver5. Complete installation of the receiver with the dish antenna. See Installing a Receiver in an Existing Dish Antenna Sy

Page 22Chapter 2Receiver Description and InstallationNote: If you are installing your receiver into a system with DISH Pro LNBFs (and/or switches), yo

Page 23Installing the ReceiverWhen the software upgrade is complete, you will see a second message that the receiver's memory is now being progra

Page 24Chapter 2Receiver Description and Installation6. Connect the AUDIO DIGITAL OUTPUT or the PHONO (RCA) AUDIO OUTPUTS on the receiver, as needed,

ContentsPage iiUsing Locks ...54Using Caller ID ...

Page 25Initial Set Up for Off-Air Broadcasts or Cable6. Select the Prefix Code option. The receiver displays the same number of boxes (highlighting th

Page 26Chapter 2Receiver Description and InstallationHow to Add Local Off-Air Digital ChannelsTo add a local digital channel: 1. Press MENU 6-1-5 to o

Page 27Initial Set Up for Off-Air Broadcasts or Cable4. Select the Save option to add the channel. This opens the Edit Local Channel Name menu:Highlig

Page 28Chapter 2Receiver Description and Installation2. Use the Scan Analog selection to add the local channels to the Program Guide automatically or

Page 29Initial Set Up for Off-Air Broadcasts or Cable10. Select the Save option to leave the Local Channel Setup menu.11. Select Display Options and c

Page 30Chapter 2Receiver Description and Installation• Poor analog reception usually causes the TV picture to be "snowy" or to include "

Page 31Chapter 3 Using the SystemUsing the Remote ControlThis section describes how to use the remote control in the SAT mode to control your satellit

Page 32Chapter 3Using the SystemPage Up And Page Down ButtonsPress the PAGE UP button or the PAGE DOWN button to scan, page by page, through the Prog

Page 33 Using the Remote ControlPage 33Info ButtonPress this button for more information when the Program Guide or the Browse Banner is open, or when

Page 34Chapter 3Using the Systemdish home ButtonPress the DISH button on your remote control to use dish home Interactive TV. Format/Star ButtonPress

Page iiiSafety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.4. Follow all instructions.5. Do not use this ap

Tip: The channel you select may display one of several program information symbols. If the program is on a channel that is not part of your subsc

Page 36Chapter 3Using the SystemSelecting a Menu OptionWhen you select a menu option, that option takes effect right away. You can select a menu optio

Page 37 Using Text FieldsPage 37When you select a choice in a list, it looks like this:Canceling a Procedure To cancel a procedure, you must press the

Page 38Chapter 3Using the SystemUsing the Program GuideThe on-screen Program Guide provides a complete listing of the available channels and programs.

Page 39 Using the Program GuidePage 39Opening the Program GuideThere are two ways to open the Program Guide:• Press the GUIDE button.• Press the MENU

Page 40Chapter 3Using the SystemUsing the Program BannerThe Program Banner provides information about the program you are watching. The receiver displ

Page 41 Using the Browse BannerPage 412. Change the channel:• Enter the channel number for the program that you want, using the NUMBER PAD buttons • P

Page 42Chapter 3Using the SystemOrdering Pay-Per-View Programs1. Highlight the desired Pay-Per-View program in the Program Guide. The Pay-Per-View pro

Page 43 Using Themes and SearchPage 432. Move through the Themes menu by using the ARROW buttons. Choose your category then press the SELECT/OK button

Page 44Chapter 3Using the System5. Use the UP and DOWN ARROW buttons to scroll through the results.6. Select one of the programs to watch, or select C

SafetyPage ivNote to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40

Page 45 Using Favorites ListsPage 45Creating or Changing a Favorites ListYou can create, add channels to, and remove channels from a Favorites List.1.

Page 46Chapter 3Using the SystemChanging the Name of a Favorites List1. Press the MENU button. 2. Select the Favorites option. 3. Select the Favorites

Page 47 Using TimersPage 47Event Timer FrequenciesOnce - Applies to a one-time program. If the program time changes, this timer operates at the new ti

Page 48Chapter 3Using the SystemSetting Up an Automatic Event Timer1. Select a future program using the Browse Banner, Themes menu or the Program Guid

Page 49 Using TimersPage 497. Select the Date/Time option. The receiver displays the Set Date/Time for Manual Timer menu.8. Use the NUMBER PAD buttons

Page 50Chapter 3Using the SystemOverlapping Event TimersIf you try to create event timers for overlapping programs, the receiver displays a menu with

Page 51 Using TimersPage 516. If you want to change the Start Time, the End Time, or the Date, select the Date/Time option to display the Set Date/Tim

Page 52Chapter 3Using the SystemSpecial Consideration When Using Event TimersFor Locked Programs - You must enter the receiver password before you can

Page 53 Setting Up the Receiver to Control a VCRPage 53The receiver starts the VCR recording, but does not turn on the VCR. Make sure you leave the VC

Page 54Chapter 3Using the SystemUsing LocksFirst you set the locks; then you lock the receiver. You must lock the receiver in order to put any locks i

Page 1Chapter 1 IntroductionWelcome to DISH NetworkTM Congratulations and welcome to the home theater experience of High Definition Television (HDTV).

Page 55 Using LocksPage 554. Enter and verify a password, using the NUMBER PAD buttons. The receiver displays stars as you enter the digits of the pas

Page 56Chapter 3Using the System4. Select the rating that corresponds to the lowest acceptable audience age. Note: All ratings that are more restrict

Page 57 Using LocksPage 575. Highlight the channel that you want to lock. If necessary, press the UP or DOWN ARROW button to see the desired channel.

Page 58Chapter 3Using the SystemUnlocking or Locking Pay-Per-View ProgramsThis feature locks or unlocks all Pay-Per-View channels.You also can lock on

Page 59 Using Caller IDPage 596. Press the SELECT/OK button.7. Enter the new password using the NUMBER PAD buttons. As soon as you enter the fourth di

Page 60Chapter 3Using the SystemIf you are in a menu when a call comes in, you will see a different Caller ID popup screen.To Turn the Caller ID On an

Page 61 Advanced FeaturesPage 61Advanced FeaturesSetting Up Digital AudioYou must have a capable amplifier/decoder to use Dolby®Digital sound. The rec

Page 62Chapter 3Using the SystemTo enable closed captioning on HD displays:1. Select MENU 6-9 to open the Closed Captioning Settings menu.2. Choose th

Page 63 Display Options for Local ChannelsPage 63Display Options for Local ChannelsIf you have not yet connected an off-air antenna or cable source to

Page 64Chapter 3Using the System3. Select the Alternate Audio option. 4. Select the language you want in the Languages list.Note: Alternate provides v

Page 2Chapter 1IntroductionConventions Used in This GuideTo make it easy for you to use this guide, we use the following conventions:• The names of re

Page 65 Control Other Devices with the RemotePage 65Set Up the Remote ControlYou can set up the remote to control other devices using the device codes

Page 66Chapter 3Using the SystemScan for Device CodesIf the code for your device is not listed in the device codes on page 86, use this procedure to s

Page 67 Control Other Devices with the RemotePage 67Check the Device CodesYou can find out what device code you’ve set for each remote mode. In the fo

Page 68Chapter 3Using the SystemControl a TV (or a Second TV)TV Mode ButtonTo use the remote to operate a television, you must press the TV mode butto

Page 69 Control Other Devices with the RemotePage 69Number ButtonsUse the NUMBER buttons to enter numbers in a menu, or to go directly to a new channe

Page 70Chapter 3Using the System•Press the RECORD button to start recording on a VCR.•Press the PAUSE button to pause a videotape or DVD. Press this b

Page 71 Control Other Devices with the RemotePage 71SELECT/OK ButtonThis SELECT/OK button works as the Input Select button for a tuner or amplifier.Up

Page 72Chapter 3Using the SystemSet the Remote Back to Control the TV Volume1. Press and hold the TV mode button until all the other mode buttons ligh

Page 73 Resetting the Receiver to Factory DefaultsPage 735. If you want to continue, select the Yes option. The receiver now displays the System Diagn

Page 74Chapter 3Using the System2. Select the System Setup option. 3. Select the Installation option. 4. Select the Factory Defaults option.The recei

Page 3Page 3Quick Start GuideQuick Start GuideAfter your system has been installed, order and watch your programming using the following steps:Step 1:

Page 75 Troubleshooting ToolsPage 75Note: If you have the receiver connected to a DSL (Digital Subscriber Line) phone line, it may cause this test to

Page 76Chapter 3Using the SystemQAM InstallationsIf you live in an apartment, condominium or other clustered housing, your television signal is transm

Page 77Chapter 4ReferenceTroubleshooting TablesUse these tables if you have problems using the system before calling the Customer Service Center. Many

Page 78ReferenceChapter 5On-Screen MessagesThis table describes some on-screen messages in the order of their message numbers. Find the message number

Troubleshooting TablesPage 79015You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have tempora

Page 80ReferenceChapter 5DISH Pro Twin LNBF078, 079, 080You may not have connected the receiver to an active telephone line. Or, the telephone line ma

Troubleshooting TablesPage 81Using the Remote Control Hearing A ProgramWhen you run Check Switch, you see "Twin" identified as the Device/LN

Page 82ReferenceChapter 5Watching A ProgramUsing the MenusUsing the Program Guide or the Browse BannerWhat Is HappeningPossible Reason What to DoA “bl

Troubleshooting TablesPage 83Using LocksChanging ChannelsUsing Favorite ListsWhat Is HappeningPossible Reason What to DoYou set a lock (for example, a

Page 84ReferenceChapter 5Buying a Pay-Per-View ProgramUsing the Telephone for Voice/Data/FAXYou try to apply an empty Favorite List. The receiver disp

Page 4Chapter 1Introduction7. Press GUIDE. Wait a few minutes and the channels you pur-chased will turn from red to white, and can now be viewed. If y

Troubleshooting TablesPage 85Using Event TimersYour computer or FAX machine was receiving a FAX or modem transmission, but an error occurred.The recei

Page 86ReferenceChapter 4TV CodesIf programming in AUX mode: Press 0 before entering the TV code. TV CodesA Mark 670Action 662 Admiral 514, 521,

Page 87 Device CodesMegatron 627, 654Memorex 590, 627, 653, 654, 659, 675, 678, 720 MGA 504, 505, 506, 542, 571, 573, 627, 652, 653, 654, 656, 660, 72

Page 88ReferenceChapter 4VCR CodesIf programming in AUX mode: Press 1 before entering the VCR code. VCR CODESAiwa 588, 622, 623Akai 513, 514, 515, 516

Page 89 Device CodesTV/VCR ComboProgramming for combination devices: Program the remote control in TV mode and then in VCR mode.DVD Player CodesIf pro

Page 90ReferenceChapter 4DVD/VCR ComboProgramming for combination devices: Program the remote control in VCR mode and then in AUX mode (press 1 before

Appendix Page 107Limited WarrantyThis Limited Warranty is a legal document. Keep it in a safe place. Rememberto retain your Bill of Sale for warranty

Appendix Page 108Legal LimitationsREPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVEREMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCID

Page 109Limited WarrantyAdvance Exchange ProgramThe Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depe

Appendix Page 110Residential Customer AgreementEffective as of September 1, 2001 until replaced.THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER