Dish Network Solo 111 User's Guide

ATTENTION SYMBOLS, WARNING SYMBOLS, AND GRAY BOXESYou must be aware of safety when you install and use this system. This User Guide provides various p

Page 5Chapter 2Parts of the SystemTHE RECEIVER FRONT PANELSMART CARD SLOTThis slot is for a future Smart Card. No Smart Card is included with this rec

Page 95IndexAAudioChanging Program Languages 46Automatic Event Timer 29BBack Panel, Receiver 6Banner, Browse 22Banner, Program 22Blacked-Out Program 3

IndexPage 96FFavorite ListsChanging the Name of a Favorite List 28Creating or Modifying a Favorite List 27Making a Favorite List Active 28Using Favori

Page 97IndexMenu Options 17Opening the Menus 17Parental and System Locks Menu (Locks Menu) 13Program Guide 12, 20Selecting a Choice in a Menu List 18S

IndexPage 98SSatellite Signal Quality 3Rain and Snow Fade 3Solar Interference 4Selecting a Choice in a Menu List 18Selecting a Menu Option 18Selecting

Page 99IndexNotes

IndexPage 100Notes

126564Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get

Page 6Chapter 2Parts of the SystemTHE RECEIVER BACK PANELThe back panel of the receiver provides the connections that you use to connect the receiver

Page 7The Remote ControlTHE REMOTE CONTROLThis section describes the remote control and how to use the buttons to operate the satellite receiver.If yo

Page 8Chapter 2Parts of the SystemREMOTE CONTROL BATTERIESThe remote control comes with AAA batteries. When you replace old batteries, you should repl

Page 9The Remote ControlVOLUME BUTTONPress the minus (-) side of this button to lower the receiver sound. Press the plus (+) side of this button to ra

Page 10Chapter 2Parts of the SystemUP/DOWN/LEFT/RIGHT (ARROW) BUTTONS• When using a menu, press these buttons to move the highlight to an option.• Whe

Page 11The Menus•Use the LEFT or RIGHT ARROW button to move the highlight to the next place where you want to enter a number. When you are done enteri

Page 12Chapter 2Parts of the SystemMAIN MENUThe Main Menu is the key to the menus. Each option on this menu displays another menu.PROGRAM GUIDEThe Pro

Page 13The MenusFAVORITES LISTS MENUThe Favorites Lists menu allows you to create, change, and activate lists of favorite channels.PARENTAL AND SYSTEM

Page 14Chapter 2Parts of the SystemTIMERS MENUThe Timers Menu allows you to set up the receiver to tune in a future “event,” that is, a program. If yo

Page iiiContentsSafety...vIntroduction...

Page 15The Browse BannerCUSTOMER SUPPORTThe Customer Support menu provides convenient access to your DISH Network account to review your statement, pa

Page 16Chapter 2Parts of the SystemNotes

Page 17Chapter 3 Using the SystemCHANGING CHANNELSThere are three basic ways to change channels while watching a program:• Press the remote control UP

Page 18Chapter 3Using the SystemHIGHLIGHTING A MENU OPTIONTo highlight a menu option, use the remote control ARROW buttons to move the on-screen highl

lPage 19 Using the MenusWhen you highlight a choice in a single choice list, it looks like this. In this example, the Spanish option is highlighted.Wh

Page 20Chapter 3Using the SystemUSING THE PROGRAM GUIDEThe on-screen Program Guide provides a complete listing of the available channels and programs.

lPage 21 Using the Program GuideOPENING THE PROGRAM GUIDEThere are two ways to open the Program Guide:•Press the GUIDE button.•Press the MENU button a

Page 22Chapter 3Using the SystemUSING THE PROGRAM BANNERThe Program Banner provides information about the program you are watching. The receiver displ

lPage 23 Using the Browse Banner2. Change the channel:• Enter the channel number for the program that you want, using the NUMBER PAD buttons • Press t

Page 24Chapter 3Using the SystemORDERING PAY PER VIEW PROGRAMS1. Highlight the desired pay per view program in the Program Guide. The pay per view pro

ContentsPage ivReference... 71Troubleshooting Tables ...

lPage 25 Using ThemesUSING THEMESTHEMESYou can list and choose programs by the theme of their contents (for example, just movies or just sports). You

Page 26Chapter 3Using the System3. Move the highlight to the Name box. 4. There are two ways to enter the name of the program you want to find:•Use th

lPage 27 Using Favorites Lists7. Highlight the program you want to watch and press SELECT.8. If the program occurs in the future, the Create An Event

Page 28Chapter 3Using the System3. Select the Favorites List that you want to create or change.4. Select the Modify List option.Note: At any time you

lPage 29 Using Timers4. Select the Edit List Name option to open the virtual keyboard.Note: You cannot change the name of the All Chan or All Sub list

Page 30Chapter 3Using the System EVENT TIMER FREQUENCIESOnce Applies to a one-time program. If the program time changes, this timer operates at the

lPage 31 Using TimersSETTING UP AN AUTOMATIC EVENT TIMER1. Select a future program using the Browse Banner, Themes and Search or the Program Guide.2.

Page 32Chapter 3Using the System6. Select a channel:• Highlight a channel using the UP or DOWN ARROW button. Then, press the SELECT button.• Enter a c

lPage 33 Using TimersEDITING AN EVENT TIMER• You can edit almost any feature of an event timer.• You can edit both automatic and manual event timers

Page 34Chapter 3Using the SystemDELETING AN EVENT TIMER1. Press the MENU button.2. Select the Timers option. 3. The receiver displays the Event Timer

Important Safety InstructionsPage v1. Read these instructions.2. Keep these instructions.3. Heed all warnings.4. Follow all instructions.5. Do not use

lPage 35 Using TimersSetting Up the Receiver to Control the VCRTo use VCR Event Timers, you must connect the receiver’s back panel CH 3-4 output to th

Page 36Chapter 3Using the System10. If your VCR did not complete the test, enter another code from the table, and then repeat steps 5 through 8.11. On

lPage 37 Using LocksWHEN YOU HAVE LOCKED THE RECEIVERIf you try to access a locked item or open the Parental and System Locks menu, the receiver displ

Page 38Chapter 3Using the SystemCREATING OR CHANGING RATING (CONTENT) CODE LOCKSPlease be aware of the following: The locks use the codes that the ori

lPage 39 Using LocksCREATING OR CHANGING CHANNEL LOCKSNote: You can lock any channel, including pay per view channels.1. Press the MENU button. 2. Sel

Page 40Chapter 3Using the System UNLOCKING THE RECEIVERIf you unlock the receiver, leave the locks unchanged and then lock the receiver again, the sam

lPage 41 Using LocksUNLOCKING THE RECEIVER FRONT PANEL CONTROL BUTTONSTo unlock the receiver front panel buttons, you must use the remote control.1. P

Page 42Chapter 3Using the System6. Select the Locks option.If the receiver is locked, enter the password using the NUMBER PAD buttons. The receiver di

lPage 43 Using LocksOPENING A LOCKED ITEM, OR OPENING THE LOCKS MENU1. Select an item that is locked. 2. The receiver displays an Attention message te

Page 44Chapter 3Using the SystemPERSONAL IDENTIFICATION NUMBERYou can set up a Personal Identification Number (PIN) for call-in requests only. Anyone

SafetyPage viNote to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40

lPage 45 Using Caller IDIf you are in a menu when a call comes in, you will see a different Caller ID popup screen.TO TURN THE CALLER ID ON AND OFF1.

Page 46Chapter 3Using the SystemRESTARTING THE RECEIVERIf your receiver stops responding to remote control or front panel commands, press and hold the

lPage 47 Testing the Phone Connection2. Select the System Setup option. 3. Select the Alternate Audio option. 4. Select the language you want in the L

Page 48Chapter 3Using the SystemSETTING UP THE RECEIVER FOR CHANNEL 3 OR 4Your receiver comes preset to tune to channel 3 on the TV. If you need to ch

Page 49Chapter 4Installation InstructionsHow to Use these InstructionsThese instructions guide you through the installation of a satellite system whic

Page 50Chapter 4Installation InstructionsSat In - Connect a coaxial cable between the DishPro LNBF and SAT IN on the back of the receiver. Peel off th

Page 51 Installing a DISH 500 Antenna3. Display the Point Dish and Signal Strength menu by pressing MENU and and then 6-1-1 (unless the receiver alrea

Page 52Chapter 4Installation InstructionsMounting the Dish1. Using these azimuth and elevation angles, find a location for the satellite dish which ca

Page 53 Installing a DISH 500 Antenna4. Assemble the satellite dish as shown below, except do not attach the Y-bracket or LNBF at this time.5. Loosen

Page 54Chapter 4Installation Instructions8. Thread the RG-6 coaxial cable through the mast support arm and the Y-bracket. This cable should be long en

Page 1Chapter 1 IntroductionWELCOME TO DISH NETWORKTM Thank you for choosing DISH Network. You are about to experience the excitement and convenience

Page 55 Installing a DISH 500 Antenna12. You should see the Point Dish/Signal menu. If not, open the Main Menu, select System Setup, then Installation

Page 56Chapter 4Installation Instructions17. Turn the dish back and forth very slowly, until the signal strength bar turns green. This shows you’ve fo

Page 57 Installing a DISH 500 Antenna• Make sure the skew angle you wrote down on page 51 is exactly the same as the skew angle you set in step 5 on p

Page 58Chapter 4Installation InstructionsInstalling a Multiple Dish DishPro SystemNote: You cannot use DishPro LNBFs and switches (those marked with t

Page 59 Installing a DISH 500 Antenna8. Select Check Switch. When the Check Switch screen opens, select Test. 9. When Check Switch is complete, you wi

Page 60Chapter 4Installation InstructionsDishPro Wiring DiagramsDISH 500, One DishPro Twin LNBF, Two DishPro Receivers This diagram leaves out groundi

Page 61 DishPro Wiring DiagramsDISH 500, One DishPro Quad LNBF, Four DishPro ReceiversThis diagram leaves out grounding to be clear. Make sure you gro

Page 62Chapter 4Installation InstructionsDISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro LNBF, DP34 Switch, Four DishPro ReceiversThis

Page 63 DishPro Wiring DiagramsTwo Dishes, Three Single-Output DishPro LNBFs, Three Cables, DP34 Switch, Four DishPro ReceiversThis diagram leaves out

Page 64Chapter 4Installation InstructionsTwo Dishes, One DishPro Twin LNBF, One DishPro Single LNBF, One DishPro Compliant Splitter, Two DishPro 21 Sw

Page 2Chapter 1IntroductionIF YOU NEED MORE ASSISTANCEIf you need help after you read this guide, call Customer Service at 1-800-333-DISH (3474). You

Page 65 DishPro Wiring DiagramsTwo Dishes, Two DishPro Single LNBFs, Two DishPro Compliant Splitters, Two DishPro 21 Switches, Two ReceiversThis diagr

Page 66Chapter 4Installation InstructionsOne DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro Single LNBF, and One DP21 Switch This diag

Page 67 Running Coaxial CableRunning Coaxial Cable1. Using the shortest path possible, run the coaxial cable(s) from the ground block or switch to the

Page 68Chapter 4Installation InstructionsConnecting the Receiver to a Phone LineYou must keep the receiver connected to an active telephone line. Othe

Page 69 Connecting the Receiver to a Phone Line5. Select one of the following:• If you do not need to dial a prefix, select the No Prefix option.• If

Page 70Chapter 4Installation InstructionsNotes

Page 71Chapter 5ReferenceTROUBLESHOOTING TABLESUse these tables if you have problems using the system before calling the Customer Service Center.

Page 72ReferenceChapter 5ON-SCREEN MESSAGESThis table describes some on-screen messages in the order of their message numbers. Find the message number

Troubleshooting TablesPage 73013, 014• You may have tried to tune to a program on a channel which you have not bought.•You must buy a channel before y

Page 74ReferenceChapter 5DISHPRO TWIN LNBF061• You may have set up the receiver to accept a transmission (a “download”) of the latest operating softwa

Page 3Step 2: Finding Programs To WatchSTEP 2: FINDING PROGRAMS TO WATCHFirst, make sure the receiver is turned on. Press the POWER button on the remo

Troubleshooting TablesPage 75USING THE REMOTE CONTROL When you run Check Switch, you do not see "Twin" identified as a Device or LNB, bu

Page 76ReferenceChapter 5HEARING A PROGRAMWATCHING A PROGRAMWhat Is HappeningPossible Reason What to DoThe receiver front panel Power light is on and

Troubleshooting TablesPage 77USING THE MENUSUSING THE PROGRAM GUIDE OR THE BROWSE BANNERUSING LOCKSWhat Is HappeningPossible Reason What to DoYou were

Page 78ReferenceChapter 5CHANGING CHANNELSUSING FAVORITE LISTSWhat Is HappeningPossible Reason What to DoYou enter a desired channel number. The chann

Troubleshooting TablesPage 79BUYING A PAY PER VIEW PROGRAMUSING THE TELEPHONE FOR VOICE/DATA/FAXWhat Is HappeningPossible Reason What to DoSomeone ord

Page 80ReferenceChapter 5USING EVENT TIMERSWhat Is Happening Possible Reason What to DoYou try to set up an event timer and the receiver displays a me

Page 81Device CodesVCR CODESBrand CodeAiwa 588, 622, 623,624Akai 513, 514, 515,516, 517, 518,519, 520, 568,Alba 546Amstrad 588ASA 565AudioDynamics594,

Page 82ReferenceChapter 5Perdio 588Philco 553, 554, 611Philips 553, 554, 565,585Pioneer 553, 562, 573,574, 575, 576,600Portland 546, 593Proscan 553, 6

Page 83Appendix AInstalling a DISH Pro Receiver in an Existing SystemThese instructions guide you through the installation of your new DISH Pro satell

Page 84Appendix AWarning: Tighten all the coaxial cable connections only by hand. Using a wrench may over-tighten the connections, causing damage. Su

Page 4Chapter 1Introduction SOLAR INTERFERENCETwice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The

Appendix BPage 85Limited WarrantyJVC COMPANY OF AMERICA warrants this product and all parts thereof, except as set forth below ONLY TO THE ORIGINAL PU

Appendix BPage 866. Video Pick-up Tubes/CCD Image Sensor, Cartridge, Stylus (Needle) are covered for 90 days from the date of purchase;7. Programming

Page 87Residential Customer AgreementResidential Customer AgreementEffective as of September 1, 2001 until replaced.THIS DOCUMENT DESCRIBES THE TERMS

Appendix BPage 88D. Ordering Pay Per View. You may order DISH Network pay-per-view Services byusing your on-screen Program Guide and remote control un

Page 89Residential Customer AgreementI. Fees for Receivers that Independently Support Multiple Televisions. Additionalfees may apply for a receiver w

Appendix BPage 90F. In addition to the amounts due for Services, you agree to pay the fees referencedbelow ("Fees") when applicable. DISH Ne

Page 91Residential Customer Agreement4. EQUIPMENTA. In order to receive the Services it will be necessary for you to purchase or leasecertain receptio

Appendix BPage 926. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party withoutnotice t

Page 93Staying Legalconflict with any law or regulation, that provision may be deleted or modified, withoutaffecting the validity of the other provisi

Appendix BPage 94modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See i