Dish Network 3.1 User Manual download pdf (Page 3)

Connectivity

DNSTrainingVersion3.1.2

ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐3

PuttingitAllTogether

 ConnectivityHierarchychart

 Connectivityscenarios

Troubleshooting

 Escalationprocess

 TroubleshootingMatrix

Closing

WhyConnect

BenefitsofReceiverConnectivity

CustomerBenefits

 DISHRemote Access

 SlingLoadedcontent

 GoogleTV

 VideoonDemand

 DISHOnline.com

 IPcallback

 CallerID

 Viewandpaybill



Upgrade programming

 Bettertechnicalsupport

 Additionalself-service options

 Increasedcustomersatisfaction

 Premiumchannelprogrammingon‐demand

 Othersfuturedevelopments

ConnectingViPreceiverstobroadbandInternetensurescustomerscanenjoythese

features.Techniciansshouldalsoconnectallnon‐ViPreceiverstothecustomer’sphone

line,whichenablescallerIDandotherinteractivefeaturestoimprovetheirviewing

experience.

1 2 3 4 5 6 7 8 ... 27 28

No comments

Dish Network 3.1 User Manual Page 3