Connectivity
DNSTrainingVersion3.1.2
ConfidentialPropertyofDISHNetworkL.L.C. 5/12/2011 Page23‐21
IfSTBHLiveConfirmationorSendStatusFails
Resetrouter
Resetmodem
Checkalltheconnections
RetrytheSendStatus
PuttingitAllTogether
ConnectivityHierarchyChart
Remember,ifyouareunabletoconnecttoabroadbandconnectionitisimportantto
attemptaphonelineconnection.AdirectEthernetconnectionisthemostreliable;
wheneverpossibleusethisoptionunlessthecustomerhasmorethanoneViPreceiver.
ASlingLinkisabetteroptioninthiscasebecauseyoucanconnectallViPreceiversinthe
homeusingonlyonedevice.
Remembertouseonlyonenon‐directdevice(SlingLink,WirelessAdapter,DishCOMM
modem,andPhonex)perinstallation.Thecustomercanpurchaseadditionaldevices
fromtheDISHwebsite.
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