Dish Network Solo 351 Technical Information

Page iContentsSafety Instructions... iiiChapter 1 - Introduction ...

Page 6Chapter 1IntroductionThis menu allows you to apply password-protected locks on programming based on rating, or even on a channel-by-channel basi

Page 7Page 7About Satellite Television This menu is used for creating and changing timers used to trigger auto-matic channel changes, reminders, or VC

Page 8Chapter 1IntroductionNotes

Page 9Chapter 2Receiver Description and InstallationThe Receiver Front PanelSmart Card DoorBehind this door is a slot for a future smart card. No smar

Page 10Chapter 2Receiver Description and InstallationThe Receiver Back Panel ConnectionsTighten the connections by hand only. If you use a wrench you

Page 11Remote ControlTelephone JackConnect a telephone cable with a standard RJ-11 telephone connector to the receiver here, and then connect the cabl

Page 12Chapter 2Receiver Description and InstallationRemote Control BatteriesThe remote control comes with AAA batteries, which need to be installed w

Page 13Remote Control SettingsRemote Control SettingsChange the AddressThe remote control and receiver can operate on any one of 16 addresses; however

Page 14Chapter 2Receiver Description and InstallationConnecting Your Receiver Connection Diagram ExampleThe diagram below is an example of how to conn

Page 15Performing the QAM Frequency ScanPerforming the QAM Frequency ScanNote: When you turn your receiver on it may display the QAM Frequency Scan an

ContentsPage iiChapter 4 Reference ...63Troubleshooting Tables ...

Page 16Chapter 2Receiver Description and Installation3. Select the Installation option on the System Setup Menu. The Installation and Setup Menu scree

Page 17Performing the QAM Frequency Scan5. Select the Scan option.While scanning, the receiver displays the QAM Frequency Scan Progress screen. The sc

Page 18Chapter 2Receiver Description and InstallationNote: If the Results menu displays No Transponders have been found, check your cable connections

Page 19Connecting Your Receiver to a Phone LineConnecting Your Receiver to a Phone LineYou must keep your receiver connected to an active telephone l

Page 20Chapter 2Receiver Description and InstallationNote: Usually, you need a telephone number prefix only for business installations. For most resid

Page 21Chapter 3 Using the SystemUsing the Remote ControlThis section describes how to use the remote control in the SAT mode to control your satellit

Page 22Chapter 3Using the SystemVolume ButtonPress the minus (-) side of this button to lower the TV sound. Press the plus (+) side of this button to

Page 23 Using the Remote ControlPage 23• When a menu is open that includes a Help option, press this button to see help information for that menu.• Hi

Page 24Chapter 3Using the SystemRecover ButtonPress the RECOVER button if you accidentally change the channel or video input on your TV and cannot get

Page 25 Using the MenusPage 25Opening the MenusYou can open the menus in either of two ways:• Press MENU to open the Main Menu, then select any of the

Page iiiSafety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.4. Follow all instructions.5. Do not use this ap

Page 26Chapter 3Using the SystemHighlighting a Choice in a Menu ListUse the ARROW buttons to move the highlight to the desired item in the list. The b

Page 27 Using the Program GuidePage 27Using the Program GuideThe on-screen Program Guide provides a complete listing of the available channels and pro

Page 28Chapter 3Using the SystemOpening the Program GuideThere are two ways to open the Program Guide:• Press the GUIDE button.• Press the MENU button

Page 29 Using the Browse BannerPage 29Closing The Program GuideTo close the Program Guide and not change the channel, press the remote control CANCEL

Page 30Chapter 3Using the System2. Change the channel:• Enter the channel number for the program that you want, using the NUMBER PAD buttons •Press th

Page 31 Ordering Pay Per View ProgramsPage 31Ordering Pay Per View Programs1. Highlight the desired pay per view program in the Program Guide. The pay

Page 32Chapter 3Using the SystemAt the confirmation menu:4. Select the Yes option to confirm the purchase. The pay per view fee will be added to your

Page 33 DISH Home Interactive TV ApplicationsPage 33DISH Home Interactive TV ApplicationsPress the DISH button on your remote control to use the Dish

Page 34Chapter 3Using the SystemCreating or Changing a Favorites ListYou can create, add channels to, and remove channels from, a Favorites List.1. Pr

Page 35 Using Favorites ListsPage 35Making a Favorites List ActiveIf the Program Guide is open, press the GUIDE button to select the next Favorites Li

SafetyPage ivSafety Tips• Unplug the receiver from the AC power outlet before cleaning.• The use of accessories or attachments not recommended by the

Page 36Chapter 3Using the SystemUsing TimersEvent timers let you to set up the receiver to tune in future programs and/or record them on a VCR. An “ev

Page 37 Using TimersPage 37Before an Event Timer OperatesFive minutes before an event timer operates, the receiver displays a small blinking “clock” s

Page 38Chapter 3Using the System3. Select a Timer Frequency option. Notice that a check mark displays in the box selected.4.Select the Create option t

Page 39 Using TimersPage 3910. Select the Create Timer option.11. To create another event timer select the Create option again. Note: You cannot set a

Page 40Chapter 3Using the SystemMaximum Number of Event TimersYou cannot create an unlimited number of event timers. If you try to create too many, th

Page 41 Using TimersPage 419. Select the Create Timer option.10. To edit another event timer either highlight that timer and select the Edit option ag

Page 42Chapter 3Using the SystemEvent Timer Performance when the Receiver is OffIf the receiver is off at the time an Auto-Tune or VCR Event Timer is

Page 43 Setting Up a VCR for VCR TimersPage 438. Make sure the VCR is turned on. Insert a rewound tape on which you want to record.Note: The receiver

Page 44Chapter 3Using the SystemWhen You Have Locked the ReceiverIf you try to access a locked item or open the Parental and System Locks menu, the re

Page 45 Using LocksPage 454. Enter and verify a password, using the number pad buttons. The receiver displays stars as you enter the digits of the pas

Page 1Chapter 1 IntroductionWelcome to DISH NetworkTM Congratulations! You are about to experience the excitement and convenience of Digital Video Bro

Page 46Chapter 3Using the SystemUse the following instructions to set program locks based on rating codes. When the receiver is locked, only someone w

Page 47 Using LocksPage 47Creating or Changing Channel LocksNote: You can lock any channel, including pay per view channels.1. Press the MENU button.

Page 48Chapter 3Using the SystemLocking or Unlocking the Front Panel ButtonsThis keeps anyone from changing the channel using the front panel buttons,

Page 49 Using LocksPage 495. If the receiver is not locked, you must lock it to put the lock you just created into effect.Hiding and Unhiding Adult Ch

Page 50Chapter 3Using the SystemUnhide Lock option.Changing the Receiver Password1. Press the MENU button. 2. Select the Locks option. If the receiver

Page 51 Using Caller IDPage 51Using Caller IDCaller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from you

Page 52Chapter 3Using the SystemTo Turn the Caller ID On and Off1. Press MENU. 2. Select the System Setup option.3. Select the Installation option.4.

Page 53 Changing Program LanguagesPage 532. Select the System Setup option. 3. Select the Installation option. 4. Select the Factory Defaults option.T

Page 54Chapter 3Using the SystemLimited ModeYou can program your remote control in limited mode to keep from accidentally changing the channel on your

Page 55 Control Other Devices with the RemotePage 55Scan for Device CodesIf the code for your device is not listed in the tables in Chapter 4, use thi

Page 2Chapter 1IntroductionIf You Need More AssistanceIf you need help after you read this guide, call your network operator or the Commercial Custome

Page 56Chapter 3Using the SystemCheck the Device CodesYou can find out what device code you’ve set for each remote mode. Control a TV (or a Second TV)

Page 57 Control Other Devices with the RemotePage 57Mute ButtonPress the MUTE button to turn off the sound. Press it again to restore the sound.Volume

Page 58Chapter 3Using the SystemYou must use the remote control’s VCR mode to control a DVD player. Power ButtonPress the blank POWER button to turn t

Page 59 Control Other Devices with the RemotePage 59Control a Tuner or AmplifierSome of the features described below may not apply to your tuner or am

Page 60Chapter 3Using the System3. Press the plus (+) side of the VOLUME button.4. Press the 0 number button.5. Press the POUND (#) button.The AUX mod

Page 61 Testing the SystemPage 61Testing the SystemStarting a Test1. Press the MENU button. 2. Select the System Setup option. 3. Select the Diagnosti

Page 62Chapter 3Using the SystemNotes

Page 63Chapter 4ReferenceTroubleshooting TablesUse these tables if you have problems using the system before calling the Customer Service Center. Many

Page 64ReferenceChapter 4On-Screen MessagesThis table describes some on-screen messages in the order of their message numbers. Find the message number

Troubleshooting TablesPage 65Using the Remote Control 026The receiver may have temporarily lost the satellite signal.Wait a few minutes to see if

Page 3Page 3Quick Start Guide6. Press either SELECT or CANCEL to close the Important System Information screen.7. Press GUIDE. Wait a few minutes and

Page 66ReferenceChapter 4Hearing A ProgramWatching A ProgramUsing the MenusUsing the Program Guide or the Browse BannerWhat Is HappeningPossible Reaso

Troubleshooting TablesPage 67Using LocksChanging ChannelsUsing Favorite ListsWhen you are using the Program Guide or Browse Banner, some channels are

Page 68ReferenceChapter 4Buying a Pay Per View ProgramUsing the Telephone for Voice/Data/FAXYou try to change the All Chan list or the All Sub list. T

Troubleshooting TablesPage 69Using Event TimersYour computer or FAX machine was receiving a FAX or modem transmission, but an error occurred.The recei

Page 70ReferenceChapter 4TV CodesProgramming in AUX mode: Press 0 before entering the TV code. TV CodesA Mark 670Action 662 Admiral 514, 521, 605, 66

Page 71 Device CodesVCR CodesProgramming in AUX mode: Press 1 before entering the VCR code. Memorex 590, 627, 653, 654, 659, 675, 678, 720 MGA 504, 50

Page 72ReferenceChapter 4Craig 591, 658, 675, 676, 681, 685, 687, 688Curtis Mathes 554, 592, 594, 605, 607, 675, 677, 678, 679, 683, 684Daewoo 506, 53

Page 73 Device CodesTV/VCR ComboProgramming for combination devices: Program the remote control in TV mode and then in VCR mode.DVD Player CodesProgra

Page 74ReferenceChapter 4DVD/VCR ComboTV/DVD Combo CodesProgramming for combination devices: Program the remote control in TV mode and then in VCR (or

Appendix Page 75Limited WarrantyThis Limited Warranty is a legal document. Keep it in a safe place. Remember to retainyour Bill of Sale for warranty s

Page 4Chapter 1IntroductionQuick Tour of the MenusThis tour guides you quickly through the basic features available through the Main Menu. See Chapter

Appendix Page 76Legal LimitationsREPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVEREMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDE

Page 77Limited WarrantyPage 77Advance Exchange ProgramThe Advance Exchange Program allows you to have replacement equipment shipped immediately to you

Appendix Page 78Residential Customer AgreementTHIS RESIDENTIAL CUSTOMER AGREEMENT IS EFFECTIVE UNTIL REPLACED.THIS DOCUMENT DESCRIBES THE TERMS AND CO

Page 79Residential Customer AgreementPage 79C. Programming Availability. Certain Services transmitted by us, including but notlimited to some subscrip

Appendix Page 80supplement the programming, programming packages or other Services previously offeredthat have been deleted, rearranged or otherwise c

Page 81Residential Customer AgreementPage 81other requests for credit, you can contact our Commercial Customer Service Center bytelephone or in writin

Appendix Page 824. EQUIPMENTA. In order to receive the Services it will be necessary for you to purchase or leasecertain reception equipment consistin

Page 83Residential Customer AgreementPage 83B. You shall notify us promptly of any defect in, damage to, or accident involving theequipment. All maint

Appendix Page 84C. Applicable Law. This Agreement, including all matters relating to its validity,construction, performance and enforcement, shall be

Page 85FCC CompliancePage 85For earlier products, the REN is separately shown on the label. This equipment uses the following Universal Service Order

Page 5Page 5Quick Tour of the MenusThis menu allows you to search for programming by Theme Categories.5. Press the MENU button to go back to the Main

Appendix Page 86Refer to Troubleshooting in Chapter 4 for a detailed description of recommended customer actions. If none of the remedies on the previ

Page 87IndexAAudioChanging Program Languages 53Automatic Event Timer 36BBack Panel, Receiver 10Banner, Browse 29Banner, Program 29Browse BannerDisplay

IndexPage 88GGuide, Program 27HHighlighting a Choice in a Menu List 26Highlighting a Menu Option 25IInformationProblems and Solutions Tables 63LLegal

Page 89IndexPage 89Control Buttons 9Locking the Front Panel Control Buttons 48Power Light 9Smart Card Access Door 9Remote Control 11Device Codes, Chec

IndexPage 90Notes

Page 91IndexPage 91Notes

IndexPage 92Notes

123698Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get