Dish-network 942 User Manual

Warning and Attention SymbolsYou must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do

Introduction 3How to Use this GuideGuide Conventions• The names of remote control buttons are all uppercase.Example: Press SAT.• Select means to move

Remote Controls 93The Recover ButtonRemoving the Recover Button Channel ProgrammingThe following instructions describe how to reset RECOVER to restore

Chapter 10 94TipsTIPS• If using a specific channel for TV2 (for example, channel 60), TV2’s remote control must be programmed with a TV2 channel/input

95Personalizing Your Satellite ReceiverReceiver CustomizationUse the information in this chapter to customize your receiver.• USING SHARED VIEW• USING

Chapter 11 96Using Shared ViewUSING SHARED VIEWShared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to displ

Receiver Customization 97Using Caller IDCaller ID ScreensWhen you receive a call, you will see a Caller ID popup screen.You can select OK to eliminate

Chapter 11 98Changing LanguagesUsing Caller ID HistoryUse the following instructions to view and delete numbers from your Caller ID History.1 Press ME

Receiver Customization 99Using Closed Captioning1 Press MENU, select Preferences (8), and then Alternate Audio (4). 2 Select the language you want in

Chapter 11 100Using Dolby® Surround Sound1 Press MENU, select Preferences (8), and then Closed Captions (8) to open the Closed Captioning menu.2 Selec

Receiver Customization 101Using Dolby® Surround Sound1 Connect an external Dolby Digital decoder to the receiver's back panel Digital Audio Outpu

Chapter 11 102Changing the Program Guide OrderCHANGING THE PROGRAM GUIDE ORDERYou can set up the Program Guide to list channels in descending order, w

Chapter 1 4About Your DISH Network AccountABOUT YOUR DISH NETWORK ACCOUNTThis section describes how to order your packages and provides information on

Receiver Customization 103Resetting to Factory Defaults2 Select one of the following options:• Standard - Partial Guide with Video. This option is pre

Chapter 11 104Tips1 Press MENU, select Preferences (8), and then Updates (5).2 Use the UP and DOWN ARROWS to change the setting (Enable or Disable). 3

105How to Connect Your Satellite ReceiverConnections and SetupUse the information in this chapter to connect your receiver to other equipment.• CONNEC

Chapter 12 106Connecting to the Nearby HDTV (TV1)CONNECTING TO THE NEARBY HDTV (TV1)This section describes how to connect receiver TV1 output ports to

Connections and Setup 107Connecting to the Nearby HDTV (TV1)YPBPR ConnectionsThe YPbPr connections provide high-quality video to your HDTV or HD monit

Chapter 12 108Connecting to the Nearby HDTV (TV1)Setting Up to Display in HDOnce the receiver has been activated with qualifying DISH Network programm

Connections and Setup 109Connecting to the Remote TVs (TV2)CONNECTING TO THE REMOTE TVS (TV2)This section describes how to connect the receiver CH 21–

Chapter 12 110Connecting to the Remote TVs (TV2)1 Connect the tuner input of the remote TV(s) in other rooms to an existing wall cable outlet using a

Connections and Setup 111Connecting to the Remote TVs (TV2)13 With the Modulator Setup screen displayed on the nearby HDTV, use Remote Control 1 to do

Chapter 12 112Connecting to Your Dish Antenna19 Disconnect the cable coming from the receiver CH 21–69 Out port from the splitter. If you do not know

Introduction 5Watching TV NowWATCHING TV NOWAfter you have ordered your programming package, you can begin enjoying the features of your new satellite

Connections and Setup 113Connecting the Phone LineNote: If you are installing your receiver into a system with DISH Pro or DISH Pro Plus LNBFs (and/or

Chapter 12 114Connecting the Phone LinePhone System Setup You must also set up the receiver for your telephone system (touch tone or rotary), and set

Connections and Setup 115Connecting a VCR to the Remote TVCONNECTING A VCR TO THE REMOTE TVThe diagram below provides example of how to connect VCRs t

Chapter 12 116Connecting Off-Air Antenna/Cable TVCONNECTING OFF-AIR ANTENNA/CABLE TVIf you want to receive channels from an off-air antenna or cable i

Connections and Setup 117Connecting Off-Air Antenna/Cable TVScanning for Off-Air ChannelsWith your off-air antenna adjusted for best reception, use th

Chapter 12 118Connecting Off-Air Antenna/Cable TVPeaking Your Off-Air Antenna1 Press MENU, select System Setup (6), and then Local Channels (9) to ope

Connections and Setup 119Connecting Off-Air Antenna/Cable TVTransmit Channel NumbersFor information on channel numbers, you can visit the National Ass

Chapter 12 120Connecting Off-Air Antenna/Cable TVTo get the best possible digital signal reception, make sure you use the best off-air antenna for whe

Connections and Setup 121Using Troubleshooting ToolsUSING TROUBLESHOOTING TOOLSYour receiver has troubleshooting tools that a Customer Service Represe

Chapter 12 122Using Troubleshooting ToolsPoint Dish and Check SwitchThe Point Dish and Check Switch screens are helpful to the Customer Service Repres

Chapter 1 6Watching TV NowProgram Guide1 Press GUIDE to display the Program Guide.2 Use UP and DOWN ARROWS to highlight a program that is on now. Pres

123Troubleshooting and Device Codes• TROUBLESHOOTING TABLES• REMOTE CONTROL DEVICE CODESReference Two Color.fm Page 123 Tuesday, June 7, 2005 1:25

Reference 124Troubleshooting TablesTROUBLESHOOTING TABLESUse these tables if you have problems using the system. Look in this section for a descriptio

Reference 125Troubleshooting Tables Message NumbersNumber Possible Reason What to Do001• There may be a problem with the multi-dish switch.• Check the

Reference 126Troubleshooting Tables015• You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have

Reference 127Troubleshooting Tables 074• The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “time

Reference 128Troubleshooting Tables Remote ControlWhat Is Happening Possible Reason What to DoYou cannot find the remote control. • N/A • Use the

Reference 129Troubleshooting Tables You use an IR extender (not a “mouse tail”), and it does not seem to work.• The IR sensor on the extender that

Reference 130Troubleshooting Tables Watching A ProgramWhat Is Happening Possible Reason What to DoThe receiver front panel Power light is on, but the

Reference 131Troubleshooting Tables • There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, c

Reference 132Troubleshooting Tables TimersWhat Is Happening Possible Reason What to DoYou try to set up an event timer and the receiver displays a m

Introduction 7Watching TV NowRecording and Playing Back a ProgramTake this tour to learn how to make basic recordings of your favorite shows. For more

Reference 133Troubleshooting Tables You try to set up a manual event timer. The receiver displays an Error message.• You may have tried to set a manua

Reference 134Troubleshooting Tables Telephone for Voice/Data/FAXWhat Is Happening Possible Reason What to DoWhile you are making a telephone call, you

Reference 135Troubleshooting TablesBuying a Pay Per View Program What Is Happening Possible Reason What to DoSomeone orders a pay per view pro

Reference 136Remote Control Device CodesTV CodesIf programming in AUX mode: Press 0 before entering the TV code. TV Brand CodesA Mark 670Action 662Adm

Reference 137Remote Control Device CodesVCR CodesIf programming in AUX mode: Press 1 before entering the VCR code. Megatron 627 654Memorex 590 627 653

Reference138Remote Control Device CodesAmstrad 588 ASA 556 Audiovox 676 Bell & Howell 581 Broksonic 559 748 Bush 589 Calix 676 Canon 554 678 679 C

Reference 139Remote Control Device CodesTV/VCR ComboProgramming for combination devices: Program the remote control in TV mode and then in VCR mode.DV

Reference 140Remote Control Device CodesTV/DVD Combo CodesProgramming for combination devices: Program the remote control in TV mode and then in VCR (

141• LIMITED WARRANTY• RESIDENTIAL CUSTOMER AGREEMENT• STAYING LEGAL• FCC COMPLIANCEAppendix Two Color.fm Page 141 Tuesday, June 7, 2005 1:26 PM

Appendix 142Limited WarrantyLIMITED WARRANTYThis Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale f

Chapter 1 8Additional ServicesADDITIONAL SERVICESPay-Per-ViewCatch all the action on Pay-Per-View. Take a break from regular TV and order the latest m

Appendix 143Residential Customer AgreementPost Receipt Exchange ProgramYou may choose to ship the equipment to us at your cost. To provide faster serv

Appendix 144Residential Customer AgreementG. Changes in Services offered. DISH Network reserves the right to change the Services that we offer, and ou

Appendix 145Residential Customer AgreementB. Smart Cards are nontransferable. Your Smart Card will only work in the DISH Network receiver to which it

Appendix 146Staying LegalSTAYING LEGALTitle 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this receiver to enabl

147AAccount Information 4AddressChanging 78Checking 79Adult Content, Hiding 52AntennaAdjusting 80Attenuator 80Off-Air 116Remote Control 17Arrow Button

index 148Creating or Changing a Password 48Hiding Adult Content 52Locking and Unlocking Your Receiver 49Locking or Unlocking Pay-Per-View Channels 52L

index 149Troubleshooting 128Types 16UHF Attenuator 80UHF Pro 16Using the Recover Button 91Using the Remote Control with Other Components 88Remote Cont

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Introduction 9About Satellite TV ReceptionRain and Snow FadeHeavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrup

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138414Receiver InformationWrite the following information in the spaces provided below. You may need to provide this information if you call the Serv

Chapter 1 10Why Connect to a Phone LineWHY CONNECT TO A PHONE LINEYour satellite receiver is equipped with a standard telephone jack that you use to c

11About Your Satellite ReceiverSatellite ReceiverThis chapter gives you an overview and a description of your satellite receiver.• SATELLITE RECEIVER

Chapter 2 12Satellite Receiver OverviewSATELLITE RECEIVER OVERVIEWThis section gives you an overview of your DISH Network satellite TV receiver system

iImportant Safety Precautions v 1 IntroductionWELCOME 2HOW TO USE THIS GUIDE 2ABOUT YOUR DISH NETWORK ACCOUNT 4WATCHING T

Satellite Receiver 13Dual and Single ModesDUAL AND SINGLE MODESYour satellite receiver includes two modes of operation: Dual and Single. These modes i

Chapter 2 14Dual and Single ModesSingle ModeSingle Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP) and the ability to watch o

Satellite Receiver 15Dual and Single ModesSwitching Between Dual and Single ModePut the satellite receiver in Single or Dual Mode by pressing the fron

Chapter 2 16Remote ControlREMOTE CONTROLThe two remote controls give you access to all the features of your satellite receiver. You can set up each re

Satellite Receiver 17Remote ControlRemote Control BatteriesThe remote control comes with AAA batteries. When you replace old batteries, you should rep

Chapter 2 18Remote ControlRemote Control ButtonsThe following describes how the buttons work in SAT mode. For information on controlling other compone

Satellite Receiver 19Remote ControlButton Description1Press RECALL to go back to the last satellite receiver channel you were watching. Press it again

Chapter 2 20Remote Control Button Description1Press DVR to open the DVR Events menu, which shows all of the DVR Events recorded on the receiver. Press

Satellite Receiver 21Remote ControlButton Description1Press RECOVER if you accidentally change the channel or input on your TV or VCR (see page 91 to

Chapter 2 22Satellite Receiver Front PanelSATELLITE RECEIVER FRONT PANELFeature Description1Behind this door is a slot for a future smart card. No sma

table of contents ii3 Finding Programs to WatchCHANGING CHANNELS 30USING THE PROGRAM GUIDE 30USING THE BROWSE BANNER 32USING SEARC

Satellite Receiver 23Satellite Receiver Back PanelSATELLITE RECEIVER BACK PANEL Feature Name and Description1Connect the UHF antenna to this port to r

Chapter 2 24Satellite Receiver Back Panel 1The CH 21–69 OUT connection provides good quality video and stereo audio for the remote TV(s). Use a coaxia

Satellite Receiver 25Using the MenusUSING THE MENUSThe menus make using the receiver and selecting programs quick and easy. Use the menus to control t

Chapter 2 26Using the MenusList of Choices in the MenusWhen you make a choice in a list, the receiver does not apply the change until you select Save

Satellite Receiver 27Using Text FieldsUSING TEXT FIELDSThere are several screens that require you to enter information into areas known as fields. You

Chapter 2 28TipsTIPS• You can use the Front Panel Locks to prevent the mode from being changed accidentally. See page 53 for instructions.• The only w

29Watching TVFinding Programs to WatchThis chapter describes various ways to watch TV with your satellite receiver. • CHANGING CHANNELS• USING THE PRO

Chapter 3 30Changing ChannelsCHANGING CHANNELSThere are two basic ways to change the channel on your satellite TV receiver:• Use UP and DOWN ARROWS on

Finding Programs to Watch 31Using the Program Guide• The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide

Chapter 3 32Using the Browse BannerUSING THE BROWSE BANNERUse the Browse Banner to see what other programs are on and not miss any of a program you ar

table of contents iii7 Interactive TVDISH HOME INTERACTIVE TV 56CUSTOMER SERVICE 568 Digital Video RecordingWHAT IS DVR? 58PAUSIN

Finding Programs to Watch 33Using Search to Find a ProgramUSING SEARCH TO FIND A PROGRAMYou can find programs to watch by using the Search feature of

Chapter 3 34Finding a Program by its ThemeUsing Search HistoryAfter you have searched previously for programs or other information, your receiver buil

Finding Programs to Watch 35Using Picture-In-Picture1 Press THEMES (LEFT ARROW) to open the Themes and Search menu.2 Select a Themes category.3 Select

Chapter 3 36TipsTIPS• Press INFO to get more information about the program you highlighted. • Press VIEW TV to cancel almost any screen and return to

37Pay-Per-View and DISH On DemandPay Per ProgramsThis chapter describes how to use these additional services:• PAY-PER-VIEW• DISH ON DEMANDChapter 4 T

Chapter 4 38Pay-Per-ViewPAY-PER-VIEWTo buy Pay-Per-View programs, you must connect the receiver to an active phone line. After you buy a Pay-Per-View

Pay Per Programs 39DISH On DemandDISH ON DEMANDDISH On Demand is an exciting feature that will be available with a future software upgrade.TIPS• You c

Chapter 4 40Questions• Why are some Pay-Per-View programs blacked out? Sporting events and other programs are sometimes blacked out because of local r

41Setting Up Your Favorites ListsFavorites ListsUse the information in this chapter to create, name, and use Favorites Lists. • WHAT ARE FAVORITES LIS

Chapter 5 42What are Favorites Lists?WHAT ARE FAVORITES LISTS?Favorites Lists are lists of your favorite channels. You can create and change the lists

table of contents iv11 Receiver CustomizationUSING SHARED VIEW 96USING CALLER ID 96CHANGING LANGUAGES 98USING CLOSED CAPTIONING

Favorites Lists 43Creating or Changing Favorites ListsCREATING OR CHANGING FAVORITES LISTSYou can create, add channels to, and remove channels from a

Chapter 5 44Naming Favorites ListsNAMING FAVORITES LISTSYou can name your Favorites Lists whatever you want, up to eight characters long.1 Press MENU,

Favorites Lists 45TipsTIPS • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and

Chapter 5 46QuestionsNotesChapter 5 Two Color.fm Page 46 Tuesday, June 7, 2005 1:02 PM

47Securing Your Receiver and AccountLocksUse the information in this chapter to set up and use locks.• WHAT ARE LOCKS?• CREATING OR CHANGING A PASSWOR

Chapter 6 48What are Locks?WHAT ARE LOCKS?Locks allow you to password-protect programming based on ratings, or on a channel-by-channel basis. When you

Locks 49Locking and Unlocking Your Receiver2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as yo

Chapter 6 50Creating or Changing Ratings LocksCREATING OR CHANGING RATINGS LOCKSYou can lock programs based on Motion Picture Association of America (

Locks 51Creating or Changing Channel LocksCREATING OR CHANGING CHANNEL LOCKSYou can lock any channel, including Pay-Per-View and off-air channels. Thi

Chapter 6 52Locking or Unlocking Pay-Per-View ChannelsLOCKING OR UNLOCKING PAY-PER-VIEW CHANNELSThis locks all Pay-Per-View channels. This type of loc

vImportant Safety Instructions1 Read these instructions.2 Keep these instructions.3 Heed all warnings.4 Follow all instructions.5 Do not use this appa

Locks 53Locking or Unlocking the Front PanelLOCKING OR UNLOCKING THE FRONT PANELThis lock keeps anyone from using the front panel buttons unless they

Chapter 6 54TipsTIPS • If the receiver displays a message prompting you to enter a password, the receiver is locked.• If you want to unlock the receiv

55Interacting with Your TVInteractive TVUse the information in this chapter learn about interactive services available on your satellite receiver.• di

Chapter 7 56DISH HOME Interactive TVdish home INTERACTIVE TVPress DISH on the remote control to go to dish home features available with your service.

57Recording and Pausing Live ProgramsDigital Video RecordingUse the information in this chapter to record and control live TV. • WHAT IS DVR?• PAUSING

Chapter 8 58What is DVR?WHAT IS DVR?The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back

Digital Video Recording 59Reversing, Fast Forwarding, and SkippingREVERSING, FAST FORWARDING, AND SKIPPINGThis section describes how to use the DVR bu

Chapter 8 60Recording a Live ProgramRECORDING A LIVE PROGRAMUse the following instructions when you want to record a live program. 1 Press RECORD. Not

Digital Video Recording 61Recording While Watching Different ProgramsRECORDING WHILE WATCHING DIFFERENT PROGRAMSThis section describes the three basic

Chapter 8 62Recording While Watching Different ProgramsDual Mode and Record PlusWhen Record Plus is enabled, you can decide which receiver output (TV1

Safety viNote to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of t

Digital Video Recording 63Recording While Watching Different ProgramsRecording Events with Record PlusWhen Record Plus is enabled, you can record two

Chapter 8 64Recording OptionsRecording Events without Record PlusWhile in Dual Mode with Record Plus disabled, you can set up the satellite receiver t

Digital Video Recording 65PocketDISHPOCKETDISHWatch for this exciting new feature. When available, you’ll be able to connect the PocketDISH (sold sepa

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67Setting Up and Using TimersRecording Future ProgramsUse the information in this chapter to set up to record future programs so that you’ll never mis

Chapter 9 68Timers and RecordingsTIMERS AND RECORDINGSA timer is your instruction telling the satellite receiver the programs you want to view in the

Recording Future Programs 69Timers and RecordingsTimer OptionsThe Timer Options screen lets you set the following (not used on all options screens):•

Chapter 9 70Timers and RecordingsReasons Why Timers are SkippedIf a timer is skipped, the reason is stated on the Timers List.•Priority - This timer h

Recording Future Programs 71Using the Timers ListSpecial Considerations When Using Timers• For Locked Programs - You must enter the receiver password

Chapter 9 72Setting Up an Automatic Timer1 Press MENU and select Daily Schedule (7).2 Use the ARROWS to select a future program if you want to Skip or

1Introduction to DISH Network ServicesIntroductionThis chapter introduces you to your DISH Network satellite TV receiver.• WELCOME• HOW TO USE THIS GU

Recording Future Programs 73Setting Up a Manual TimerSETTING UP A MANUAL TIMERA manual timer lets you set custom start and stop times for a timer.1 Pr

Chapter 9 74Setting Up a DISH Pass™ TimerSETTING UP A DISH PASS™ TIMERDISH Pass lets you create timers to record programs automatically based on your

Recording Future Programs 75Deleting a Timer• Adjust your search terms and method.Select Set Priority to change the priority of your DISH Pass. To adj

Chapter 9 76TipsTIPS• Enable the Updates feature is enabled as described on page 103. By enabling this feature, the Program Guide will have the most

77Personalizing Your Remote ControlsRemote ControlsUse the information in this chapter to learn more about using your remote controls. • IMPROVING REC

Chapter 10 78Improving Receiver ControlIMPROVING RECEIVER CONTROLThese instructions help you improve your remote control settings to best operate your

Remote Controls 79Improving Receiver ControlChecking the Remote Control AddressYou can see what receiver is programmed on the remote control by comple

Chapter 10 80Improving Receiver ControlAdjusting the Remote AntennaBe sure to set the antenna straight up so you can use the remote control from as fa

Remote Controls 81Controlling Other ComponentsCONTROLLING OTHER COMPONENTSTo use the remote to control other devices (such as a TV, VCR, DVD player, t

Chapter 10 82Controlling Other ComponentsCombination DevicesIf you are programming the remote to control a combination device, such as a TV/VCR or a T

Chapter 1 2WelcomeWELCOMEThank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satel

Remote Controls 83Controlling Other ComponentsSetting Up Using Device Codes ScanIf the code for your device is not listed in the tables starting on pa

Chapter 10 84Controlling Other Components Instructions Additional Information1 Turn the device on.Use the device’s front panel buttons or its remote

Remote Controls 85Controlling Other ComponentsChecking the Device CodesYou can find out what device code you’ve set for each remote control mode (TV,

Chapter 10 86Controlling Other ComponentsSwitching Between TV and Device Volume ControlWhen you set up the remote to control a TV, the mute and volume

Remote Controls 87Controlling Other Components4 Press ZERO (0).5 Press POUND (#). TV flashes three times.6 Press SAT.7 Press the plus (+) and minus (-

Chapter 10 88Controlling Other ComponentsUsing the Remote Control with Other ComponentsThis section describes how to use each button on the remote con

Remote Controls 89Controlling Other Components Button Used With Description1TV, VCRPress RECALL to go back to the last channel you were watc

Chapter 10 90The Recover Button THE RECOVER BUTTONUse RECOVER if you accidentally change the channel or video input on your TV and canno

Remote Controls 91The Recover ButtonProgramming the Recover Button for Remote Control 2When your Remote Control 2 is shipped from the factory, RECOVER

Chapter 10 92The Recover Button1 Make sure the TV is on.2 Press and hold RECOVER until all four mode buttons light, and then let go of the button. The